--- title: "FAQ — Palazzo Ducale" url: https://dogepalace.venice.it/faq description: "Answers to common questions about the Doge's Palace: tickets, hours, tour duration, accessibility and how to book." lang: en --- Skip to content # Frequently Asked Questions ## Frequently Asked Questions ### What are the current opening hours? ### How do I skip the lines? ### Which ticket type should I buy? ### What is the Secret Itineraries tour? ### Are there combined tickets with St. Mark's Basilica? ### Is the palace accessible for visitors with limited mobility? ### Is the palace suitable for children? ### Can I take photos inside? ### Can I cancel my ticket if my plans change? ### When is the best time to visit? ## Book your experience Book ↗: https://www.tiqets.com/en/venice-attractions-c71510/tickets-for-doges-palace-fast-track-p1058258/?partner=dogepalace.venice.it See all: https://dogepalace.venice.it/experiences ## Book your experience ### Fast-Track Entry: Doge's Palace & St. Mark's Square Museums 4.6 (5,327) From €38,92 https://dogepalace.venice.it/experience/doge-s-palace-fast-track-entry ### Skip-the-Line Doge's Palace Guided Tour 4.3 (510) · 1h - 2h 30mins From €71,18 https://dogepalace.venice.it/experience/doge-s-palace-guided-tour See all > (https://dogepalace.venice.it/experiences) Don't wait in line. Book your Doge's Palace tickets today. from €38,92 Check Availability ↗ Check Availability ↗ https://www.tiqets.com/en/venice-attractions-c71510/tickets-for-doges-palace-fast-track-p1058258/?partner=dogepalace.venice.it ### Booking with Tiqets: your questions ## Your ticket in 4 steps From choosing to receiving your ticket 1. ### Choose an offer Explore and choose Tickets, Tours and passes Compare tickets, Tours and passes on this site. 2. ### Open Tiqets Continue to Tiqets See the offer on Tiqets Click the booking button to open the offer on Tiqets. 3. ### Book on Tiqets Book on Tiqets Choose a date and pay Choose your date and complete payment on Tiqets. 4. ### Get your ticket Receive your ticket Check your email Check your email; use your phone if the offer allows it. This site helps you plan your visit. Tiqets handles payment and issues your ticket or voucher. ## Structured data ```json { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What are the current opening hours?", "acceptedAnswer": { "@type": "Answer", "text": "The palace is typically open daily from 9:00 to 18:00, with the last entry at 17:00. These hours apply to most days, though Christmas and New Year's Day schedules may differ. Always verify your specific entry time during the checkout process when selecting your date." } }, { "@type": "Question", "name": "How do I skip the lines?", "acceptedAnswer": { "@type": "Answer", "text": "Standard tickets booked here include skip-the-line access. By purchasing in advance, you bypass the long ticket office queue at St. Mark's Square and proceed directly to the security checkpoint. This can save you over 60 minutes during peak season." } }, { "@type": "Question", "name": "Which ticket type should I buy?", "acceptedAnswer": { "@type": "Answer", "text": "For a standard visit, Choose the Fast Track Ticket. If you want to see the restricted areas, book the Secret Itineraries tour. For those exploring more of Venice, the St. Marks Square Pass includes the Museo Correr and the National Archaeological Museum." } }, { "@type": "Question", "name": "What is the Secret Itineraries tour?", "acceptedAnswer": { "@type": "Answer", "text": "This specialized tour grants access to areas usually closed to the public. You will explore the administrative offices, the torture chamber, and the 'Piombi' attic cells, including the cell where Giacomo Casanova famously escaped. It requires a specific ticket and a dedicated guide." } }, { "@type": "Question", "name": "Are there combined tickets with St. Mark's Basilica?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, bundle tickets are available that include fast-track entry to both the Doge's Palace and St. Mark's Basilica. This is the most efficient way to see Venice's two main landmarks in a single morning while saving on individual booking fees." } }, { "@type": "Question", "name": "Is the palace accessible for visitors with limited mobility?", "acceptedAnswer": { "@type": "Answer", "text": "Most of the palace is accessible via elevators. However, the Secret Itineraries tour and the New Prisons involve narrow stairs and uneven floors that are not wheelchair friendly. If you have mobility concerns, the main museum route is your best option." } }, { "@type": "Question", "name": "Is the palace suitable for children?", "acceptedAnswer": { "@type": "Answer", "text": "Children find the Armoury and the Bridge of Sighs particularly engaging. Reduced pricing is often available for visitors under 14 and students under 25. Check the specific age requirements on the ticket selection page to choose the correct ticket type." } }, { "@type": "Question", "name": "Can I take photos inside?", "acceptedAnswer": { "@type": "Answer", "text": "Non-professional photography without a flash is generally permitted in the main halls and the courtyard. However, photography is strictly prohibited in certain specific areas and during the Secret Itineraries tour. Always look for signage in individual rooms to avoid fines." } }, { "@type": "Question", "name": "Can I cancel my ticket if my plans change?", "acceptedAnswer": { "@type": "Answer", "text": "Refund and rescheduling availability depends on the specific ticket option you choose. Each ticket lists its cancellation policy clearly on the booking page before you finalize payment. Cancellation terms depend on the option and are shown before payment." } }, { "@type": "Question", "name": "When is the best time to visit?", "acceptedAnswer": { "@type": "Answer", "text": "To avoid the largest crowds, book your entry for 9:00 AM or after 4:00 PM. Tuesday and Wednesday are generally quieter than weekends. Regardless of the day, having a pre-booked time slot is the only way to ensure a fast entry." } } ] } ```